Earlier this week, I had the opportunity to visit our new Freight Partners Group office in Downers Grove, Illinois, and celebrate this exciting milestone with part of our Chicago team. This office represents more than

Freight accountability starts with information. Who quoted the shipment? What details were used? Which carrier was selected? Where is the shipment now? What documents are available? Has the invoice been issued? Is there a dispute?

The lowest freight rate can be attractive. It can also be misleading. The true cost of freight includes more than linehaul. It includes service performance, accessorial exposure, delays, claims, missed appointments, poor communication, documentation issues,

Price matters in freight. But price without visibility is incomplete. A shipment that looks inexpensive at the quote stage can become costly if the customer cannot see what is happening, access documents, identify delays, review

We had the honor of welcoming the very first visitor to our new Chicago-area location in Downers Grove, Illinois: Jason Trent, Senior Vice President of W. W. Rowland Trucking Company. We couldn’t have asked for

There is a meaningful difference between a freight broker and a managed logistics partner. A broker may help arrange transportation. A managed logistics partner helps customers improve how transportation is planned, executed, tracked, reviewed, and

A modern freight partner should do more than quote lanes and book trucks.Shippers should expect a provider that can help them see the full picture: cost, service, risk, documentation, carrier performance, accessorial exposure, claims, and

A lot of companies can quote a shipment. Fewer can help you manage the freight process with control, visibility, and accountability. That difference matters. In today’s market, freight decisions involve more than a truck and

Who would have imagined that, nearly 40 years after we first met, I would be working side by side with Pat Cermak. I first got to know Pat while helping reposition leased containers on the

The future of freight management is defensible transportation management. That means transportation decisions should not be random, undocumented, or based only on who answered the phone first. They should be supported by process. They should